Shipping policy

Processing Time
All orders are processed within 1 business day of purchase.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. We will notify you by email if there is a significant delay in the shipment of your order.

Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer multiple shipping options at checkout — delivery times will vary depending on the option you select, and generally range from 3–14 business days after processing.

Delivery delays can occasionally occur due to circumstances outside our control, such as carrier delays or customs processing.

Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.

Shipping to P.O. Boxes
We are able to ship to P.O. Boxes.

International Shipping
We ship worldwide. International orders may be subject to customs fees, import duties, or taxes charged by your country — these are the responsibility of the customer and are not included in the price of your order or shipping cost. Delivery times for international orders may vary depending on your location and local customs processing.

Order Changes
If you need to change your shipping address, please contact us as soon as possible at support@havenguardair.com. We cannot guarantee that changes can be made once an order has begun processing.

Questions
If you have any questions about your shipment, please contact us at support@havenguardair.com.